Privacy Policy
Effective Date: October 31, 2025 | Last Updated: October 31, 2025
At Seguros Health, protecting your personal privacy and safeguarding your contact and insurance consultation details is our utmost priority. This Privacy Policy describes how we collect, use, store, and protect your information.
1. Information We Collect
When you interact with Seguros Health through our website, online scheduling widget, or consultation phone calls, we may collect the following types of information:
- Contact Information: Full name, phone number, email address, physical mailing address, and preferred contact time.
- Coverage Requirements: Information you voluntarily share regarding your insurance needs, such as preferred doctors, hospital systems, daily prescription medications, or general coverage goals.
- Appointment Details: Selected date, time, and session preferences for your free 1-on-1 consultation.
- Technical & Usage Data: IP address, browser type, device type, operating system, and pages visited on our website gathered automatically through essential web logging.
2. How We Use Your Information
We use the personal information you provide exclusively for legitimate business and consultation purposes, including:
- Scheduling, confirming, and conducting your free health or life insurance consultation call.
- Evaluating suitable health insurance plan structures (HMO, PPO, EPO, HSA) and life insurance options (Term vs. Permanent) tailored to your specified budget and preferences.
- Sending administrative notifications, appointment reminders, and follow-up consultation summaries.
- Improving website performance, user experience, and calendar scheduling responsiveness.
3. Confidentiality & Zero Data Selling
We do not sell, rent, trade, or lease your personal information or phone numbers to third-party telemarketers, lead brokers, or unauthorized advertisers.
Your contact details are strictly used by Seguros Health to prepare and deliver your requested consultation. Information is shared only with licensed underwriting carriers or direct administrative service partners when you explicitly authorize us to proceed with an official insurance application on your behalf.
4. Cookies & Essential Analytics
Our website utilizes standard web cookies and local browser storage to ensure smooth navigation, remember language preferences (English / Spanish), and optimize embedded calendar rendering on mobile devices.
You can configure your browser to decline cookies if you prefer, though certain appointment scheduling features may require cookies to function properly.
5. Data Security & Retention
We implement robust physical, technical, and organizational security measures to protect your information against unauthorized access, loss, alteration, or disclosure. All web traffic and embedded booking interactions are encrypted using industry-standard SSL/TLS technology.
We retain personal information only for as long as necessary to fulfill the consultation requests for which it was collected, comply with regulatory insurance recordkeeping requirements, and resolve any operational inquiries.
6. Your Choices & Privacy Rights
Depending on your location and applicable privacy laws (such as Florida state guidelines), you have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your personal contact records.
- Opt out of SMS appointment reminders at any time by replying STOP.
- Opt out of follow-up email communications by clicking the unsubscribe link or contacting us directly.
7. Links & Terms & Conditions
For complete terms regarding website usage, consultation policies, and regulatory disclaimers, please review our Terms & Conditions.
8. Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
Seguros Health Privacy Officer